REFUND POLICY FOR ONLINE GST CONSULTATION

• The terms “Us” / “Our” used in this document individually and collectively refer to GSTMEN ASSOCIATES who is providing online GST consulting services and the term ”User” refers to the individual or any other legal entity who is availing online GST consulting services.

• Refunds for all eligible cancellations as per Our policy (please refer Our “RESCHEDULE AND CANCELLATION POLICIES”) will be issued only through the bank account of the User for which a request along with the following details are to be provided by the User.
  1. The Bank Account Number of the User
  2. IFSC Code

• Account Holder’s Name

1. Type of Bank Account

• Refund request against delays, nature of advice obtained, efficacy of advice, outcomes of consultation will not be entertained.
• Refunds may be processed within 10 business days from the receipt of a request from the User. All communications with regards to refund should be sent to gstmenn@gmail.com. Business days shall mean any day of the week (excluding Saturdays, Sundays and public holidays) on which commercial banks in India are open for business.
• Refund will be made after due verification of the request and the User will be intimated through e-mail about the approval of refund request.
• In case of cancellation of service by Us, the User will be intimated through e-mail and refund will be processed as above after the User provides bank account details as stated above.
• Refund timeline depend on bank turnaround times. This may change from time to time.
• To the extent permitted by applicable law, GSTMEN ASSOCIATES will not be liable for any delay caused in refunds due to delay by third party affiliates (including banks), in providing information by the User, technical issues and other reasons beyond its control.

GSTMEN ASSOCIATES reserves the right, at any time to modify, alter, or update this REFUND POLICY.